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- please note the agenda can be subject to change -



Monday 8 May

Time Title Speaker
08:30 - 09:30

Registration & Light Breakfast

09:30 - 09:45

Opening Day 1

Innovation in law takes more than technology implementation. It demands creativity, conversation, and collaboration. As our Master of Ceremony, Matthew Homann will keep the audience focused on the future while helping attendees engage not only with the speakers but with one another as well. In one word, Matthew will create the Lexperience! 

Matthew Homann

09:45 - 10:45

Keynote: Prosper in Flat Times: Sell More, Reduce Cost, Improve Service

Law firms now operate in a low or no-growth market. To prosper in these challenging conditions, they must sell more and keep clients. To do so, they must reduce costs, improve service, and understand clients and prospects. Key ingredients to this are marketing, delegation, rigorous work management, and legal technology, including AI. Learn how to build and mix these ingredients for long term success. 

Ron Friedmann

10:45 - 11:15 Break  
11.15 - 12.45

Theme Session: Legal Market Development


Law is a Buyer’s Market: Adapting your Law Firm to a Client-First World

Global changes in the legal services marketplace are shifting power irreversibly from sellers to buyers. World-renowned legal analyst Jordan Furlong will forecast extraordinary changes coming to the legal profession and will outline the strategic, technological, and operational adjustments that law firms must make in order to survive in, and come to dominate, the future legal market. 


Geert Potjewijd Hanneke Dorsman Menno Weij Cornelius Grossmann


Jordan's presentation will be followed by a moderated panel discussion with panellists from leading legal organisations who will share their thoughts on the implications of Jordan's presentation for the European legal market. The panellists: Geert Potjewijd (Managing Partner, De Brauw Blackstone Westbroek), Hanneke Dorsman (General Counsel, ABN AMRO Bank N.V.), Menno Weij (Partner, SOLV) and Cornelius Grossmann (Global Law Leader, Ernst & Young).



Jordan Furlong


12.45 - 14.30

Midday Break - Lunch will be served for the complete duration of this break

Parallel Sponsor Sessions

Each sponsor will provide two sessions:

  1. Session 1 - 13:15 - 13:45
  2. Session 2 - 13:55 - 14:25

Sponsors providing sessions:

  1. Formpipe - (1) Sharepoint Document Management - Effective Efficient Effortless. (2) Customer Story – Kneppelhout: How the right document management system creates efficiencies & opportunities for Law Firms.

    13.15 - 13.45: Sharepoint Document Management - Effective Efficient Effortless 

    Presenter: Staffan Hugemark (President, Formpipe Intelligo AB)

    What are the reasons behind lawfirms exchanging their old DMS systems and go for MS SharePoint based Contentworker? 

    We will list some common reasons law firms are making the move to MS SharePoint, and how Contentworker provides a modern matter centric DMS that lets organisations store, secure, find, share and collaborate on matter related content from any device. 

    Delivered both as On premise or as Cloud solution, Contentworker is ideally positioned to fit the legal market and our customers evolving Cloud strategies. 


    13.55 - 14.25: How the right document management system creates efficiencies & opportunities for Law Firms

    Presenter: Olaf van Haperen (Managing Partner, Kneppelhout & Korthals)

    Transforming a legal practitioner from an inbox-manager towards a client focused and efficient  legal service provider is essential for surviving the ongoing shake out in the legal services industry. The first step in any such transformation is implementing a suitable document management system.


  2. iManage - (1) GDPR Part 1 – Data Subject Access Requests & Compliant Processing. (2) GDPR Part 2- Privacy by Design & Data Breaches.

    13.15 - 13.45: GDPR Part 1 - Data Subject Access Requests & Compliant Processing

    Presenters: Stephen Murphy (Sales Director) & Deborah Garcia (Pre-Sales & Solutions Expert)

    In just over a year, GDPR comes into force and this new regulation will change the way we view and store personal data.  According to the GDPR regulation, Personal Data means any information relating to an identified or identifiable natural person (‘data subject’).  Is your firm ready and how can iManage help you comply with some of these GDPR requirements?

    13.55 - 14.25: GDPR Part 2 - Privacy by Design & Data Breaches

    Presenters: Stephen Murphy (Sales Director) & Deborah Garcia (Pre-Sales & Solutions Expert)

    In this session, we look at reporting and detecting breaches, and "applying need to know security" to content within your firm to limit access to hackers once they’ve breached your perimeter defences.  Recent high profile data breaches have led to reputation damage and according to the new regulation you will have to report data breaches “without undue delay”.  iManage Security Policy Manager and Threat Manager enable firms to segregate information and quickly detect unusual behaviour within your firm.


  3. RAVN - (1) How Cognitive Search unlocks hidden knowledge to transform your organisation. (2) Take the next leap in information retrieval with RAVN.

    13.15 - 13.45: How Cognitive Search unlocks hidden knowledge to transform your organisation (Sebastiaan Bos, Operations Director at RAVN Systems)

    It’s vital that employees are not only able to find what they are looking for in the mountains of documents and other unstructured data that exists in the enterprise today, but also WHO they are looking for. Locating an expert in a particular area can often be more valuable than a static piece of information.

    Organisations need a new kind of Cognitive Search platform that will:

    • Effectively access your extensive knowledge base to retain competitive advantage and efficiency
    • Perpetually analyse existing data to determine who are the experts in particular areas
    • Ensure your professionals are kept at the forefront of their specialisms and current market trends
    • Ensure compliance with regulatory controls – e.g. GDPR

    RAVN Connect Enterprise achieves all of the above. Hear how this technology can transform your firm so their staff had the best information to hand when they need it the most.  

    13.55 - 14.25: Take the next leap in information retrieval with RAVN (Gareth Thomas, Sales Director at RAVN Systems)

    After the success of RAVN's AI platform, ACE, we are taking the next leap in information retrieval with a host of new AI powered products and services. Learn how RAVN Extract Direct, our latest self-service AI portal which allows clients to be firmly in control of automatically summarising, analysing and extracting key information from documents.

    RAVN will also be showcasing the new ACE for GDPR solution which uses Artificial Intelligence to automatically identify documents and other types of data in the business which is subject to GDPR. The system can retrieve, flag and classify this data. The solution can also expedite requests for information in a simple and efficient way as well as performing an analysis on contracts, agreements and other high value doucuments to ensure Privacy Policy clauses and other relevant obligations are met withing the regulatory environment.

    Explore how RAVN is moving into using AI to predict outcomes, in particular, the cost of legal matters and time card narrative classification. These solutions prove far more accurate and improve client satisfaction, a reduction in manual effort as well as improving cash flow.

  4. HighQ - (1) HighQ Collaborate: Secure collaboration in the cloud. (2) HighQ Publisher: Integrated content management and marketing

    13:15 - 13:45 HighQ Collaborate: Secure collaboration in the cloud

    Knut-Magnar Aanestad, Head of Innovation at law firm Kluge in Norway, will explain how the firm uses HighQ Collaborate to drive delivery of innovative legal services via their Kluge OMNIA platform. 

    Our Chief Strategy Officer Stuart Barr will discuss how law firms can modernise their legal services to drive efficiencies and deliver better solutions to clients by using new features in Collaborate such as agile project management with visual task boards and integration into e-Signature solutions to speed up digital transaction processes.

    13:55 - 14:25 HighQ Publisher: Integrated content management and marketing

    "Building client trust and loyalty with engaging legal content” 

    How can you leverage the same content for different audiences? How do you define your clients digital journey throughout their relationship with your firm?  How do you create amazing content experiences for your clients and prospects to help win new business and build stronger business relationships? This session, presented by our Product Director Ben Wightwick, will highlight different opportunities and client touch points to drive client engagement to create competitive advantage.

14.30 - 15.30

Keynote: Building the Exponential Law Firm

Unlocking the exponential growth opportunity presented by AI, emerging technologies and disruptive thinking

The legal sector is dipping it's toes in the water with AI and other emerging technologies. Global future thinker and legal sector futurist Rohit Talwar will explain how commercial and business sector law firms can tap into the 'once in a lifetime' market opportunity as these new technologies transform every industry within a Tn global economy.

Rohit Talwar

15.30 - 16.00


16.00 - 17.30

Theme Session: Nurturing a Culture of Legal Innovation


Innovation through Design Thinking (Adam Billing & Matthew Homann)

What do businesses like Apple, Proctor & Gamble, IBM, Pepsico, Google and many more of the worlds most consistently innovative companies have in common?

They all utilize a human-centered approach to innovation known as design thinking.

In this interactive double-act session, Adam, Matthew and the audience will explore how the process, tools and mindsets of design thinking can be adapted to create sustainable competitive advantage in the legal sector.  


Matthew Homann 

Adam Billing

17.30 - 17.40

Closing Remarks Day 1

Matthew Homann

17.40 - 19.00

Drinks Reception

18.00 - 21.00

Law4ce Round Table: The future of Law Firms is Defined by Business Development

Lisa Hart Shepherd, Law4ce partners and invited guests will discuss the increasing importance of business development for law firms. 

This session is by invitation only

19.00 - 21.00

Tuesday 9 May

Time Title Speaker
08:30 - 09:15

Registration & Light Breakfast

09:15 - 09:30

Opening Day 2

Welcome and recap of day one, preview of day two with Master of Ceremonies Matthew Homann.

Matthew Homann

09:30 - 10:30

Keynote: The Future of Legal Services in the Global Age of More for Less

In this talk, Professor Wilkins will identify the key trends reshaping the global market for legal services, and discuss how the best law firms and in-house legal departments are responding to these challenges.  The talk will incorporate original research about the practices of firms and companies in both mature and developing legal markets, and will identify concrete steps that leaders of these organizations can use to drive innovation and change that provides real and measurable value to clients, to professionals, and to society.


David B. Wilkins

10:30 - 11:00 Break  
11.00 - 12.30

Theme Session: Legal Marketing & Business Development


Building a stronger value proposition (Lisa Hart Shepherd)

Having asked 20,000 law firm clients over the last decade how their law firms need to improve, it is disappointing to see the exact same frustrations come up every year. Surely it must now be time for firms to step up and innovate to address these key break-down areas. This session will explore the areas where clients are disappointed and what best practice looks and feels like. It will then look at how firms can use marketing efforts to build a more stand-out differentiated brand by emphasising a stronger value proposition which better resonates with clients today – and aligns with the more modern needs of the younger demographic of clients. 


Building Your Law Firm’s Brand and Reputation Through Social Media (Kevin O'Keefe)

Business Development for lawyers and law firms has always centred on a strong word of mouth reputation and relationships. The internet has not changed this. Social media - whether blogging or using one of the popular social media networks - accelerates relationships and can strengthen reputations. Kevin will give an overview of what has changed in the social media landscape since the "hype days", he will show how social media can strengthen law firm marketing and business development initiatives and he will explain the secrets behind highly effective social media strategies.



Lisa Hart Shepherd





Kevin O'Keefe

12.30 - 14.15

Midday Break - Lunch will be served for the complete duration of this break

Parallel Sponsor Sessions

Each sponsor will provide two sessions:

  1. Session 1 - 13:00 - 13:30
  2. Session 2 - 13:40 - 14:10

Sponsors providing sessions:

  1. Legalsense - The happiest lawyers in the world - Legalsense Cloud PMS

    The happiest lawyers in the world - Legalsense Cloud PMS

    Happy lawyers (and firms) are sucessfull, flexible and have a practice that's running smoothly. They can focus on their legal work, servicing their clients to the fullest. Administrative chores like billing and reporting are easy and quick, reporting is flexible and powerful. Everyone in the firm can easily keep track of their own performance or that of the firm.

    All of this is accomplished with the Legalsense Cloud-based PMS that lawyers are happy to work with. Legalsense embraces the best-of-breed philosophy by connecting to other (legal) software (apps).

    Bram Braakman, CEO and founder of Legalsense, will show you some of the possibilities.

  2. Armarium - Digitaal procederen volgens KEI met Armarium (Dutch session)

    Digitaal procederen volgens KEI met Armarium

    Inmiddels is iedereen op de hoogte van de digitalisering bij de Rechtspraak. Elke advocaat krijgt daar mee te maken. De wetswijziging die op 1 september 2017 realiteit wordt, heeft natuurlijk consequenties voor de juridische kant van uw zaak. Maar wat betekenen de wijzigingen in de wet en het procesreglement voor de werkwijze binnen kantoor?

    Bent u al klaar voor KEI?

    U kunt de digitalisering bij de Rechtspraak beschouwen als een interne verandering, die geen invloed heeft op uw kantoor. In plaats van de documenten te printen, dient u voortaan uw stukken digitaal in volgens het door de Rechtspraak ter beschikking gestelde portaal. Klaar bent u.

    Vergeet dan echter niet dat u er ook werk bij krijgt. De digitalisering bij de Rechtspraak verschuift namelijk werk van de griffiers naar het advocatenkantoor. En het portaal van de Rechtspraak is gemaakt voor de rechtzoekenden, niet voor het advocatenkantoor.


    Armarium is het centrale punt voor zakenadministratie en termijnbewaking binnen het advocatenkantoor. Armarium ontzorgt de advocaat en de secretaresse. En niet alleen tijdens het voorbereiden van een zaak, het totale griffiedossier kunt u in Armarium inzien en doorzoeken. Een zaak kwijtraken of over het hoofd zien, is onmogelijk.

    Bezoek ons seminar op dinsdag tijdens Lexpo!


  3. Aderant - (1) Visualising the mobile, agile Aderant lawyer. (2) It's time to take a fresh look at Case Management.

    13.00 - 13.30: Visualising the mobile, agile Aderant lawyer (Ian Emery, Solutions Consultant, EMEA)

    Lawyers are increasingly required to spend time away from the office. They may be attending a client’s site, travelling or working from home. So how does an Aderant Expert lawyer access important client and matter analytics, manage their time, expenses and billing, collaborate with colleagues and understand key performance metrics when they’re on the go?

    With mobile devices and tablets being part of everyday life for us all, lawyers at Aderant Expert firms are very well placed to stay connected to their business. Let Ian Emery, a Solutions Consultant with Aderant, explain how in the first of two conference sessions.

    Focused entirely on mobility and agility, Ian will provide 10 examples of the benefits gained from using the latest Expert applications.

    With increased mobility supported by the latest technology, legal professionals with access to the latest Aderant Expert solutions can now become more agile – responding to client queries, monitoring WIP and debt positions, identifying and actioning alerts, approving or initiating tasks to avoid delays, reviewing or editing bills, and accessing important matter documents. 

    How agile are your lawyers today?

    Why not compare your firm to an Aderant firm? Attend Ian Emery's session at 13:00pm in Seminar Room JFK 8. 

    13.40 - 14.10: It's time to take a fresh look at Case Management (Ian Emery, Solutions Consultant, EMEA)

    Many European law firms have perceived case management as a workflow solution almost exclusively for the high-volume and low-margin category of legal work – such as personal injury or civil litigation.  The law firms that take on this type of case typically find much of the work to be routine – undertaking reviews, setting appointments, filing forms, scheduling court appearances or making offers.

    But what about other practice areas – corporate, commercial, employment, debt recovery and private client? These are often overlooked, yet similar operational efficiencies can be gained from this range of work being better managed. Case management systems which assign tasks to lawyers based on outcomes, create documents from case party data, maintain appointments, notes issues and records requests for information should be considered across the firm.

    Let Ian Emery, a Solutions Consultant with Aderant, demonstrate a new approach to case management now available. Expert Case provides its users with new opportunities to work when away from the office, automate task flow and document assembly, and provide a means to collaborate with colleagues.

    Are your practice areas operating effectively? Are they under pressure to be more efficient?

    Why not compare your firm to an Aderant firm? Attend Ian Emery's session at 13:40 in Seminar Room JFK 8. 

    It’s time to take a fresh look at case management.

  4. Luminance - (1) Disruptive technology and its implications for law firms. (2) How artificial intelligence can transform due diligence.

    13.00 - 13.30: Disruptive technology and its implications for law firms

    We have entered a new era, where high speed technological developments are driving global, cross-cultural and intergenerational changes to human behaviour and lifestyle at a staggering rate. Breakthroughs in robotics and artificial intelligence are already transforming businesses and organisations, and we have only seen the tip of the iceberg. In highly cognitive fields such as accountancy and finance, cutting-edge AI is already being used to augment specialist human knowledge and judgment. Legal services globally are also seeing this fundamental shift and starting to embrace the technology revolution. Emily Foges, Luminance CEO, is joined by Santiago Gomez of Uría Menéndez to discuss how AI is already transforming law firms, and what the profession could look like in future. 

    13.40 - 14.10: How artificial intelligence can transform due diligence

    Due diligence for M&A transactions can be a slow, inefficient and labour-intensive process. However, a new generation of technology has arrived and with it the power to optimise this low cognitive but high value task. Lawyers can focus their review on the most important aspects of a deal from day one. Emily Foges, CEO of Luminance, describes how the technology can be used to gain 50% time savings on contract review.

14.15 - 15.15

Chief Innovators Q&A

For this session, moderated by Matthew Homann, we have invited three leading practitioners who can each offer a distinctive perspective on innovation. One is based at a big law firm, one at a regional law firm and one is with an in-house legal department. They will each deliver a 10-minute presentation on innovation at their firm and will then be happy to take questions from the audience.

Our BigLaw representative is Marie Bernard, who is European Innovation Director at Dentons and Strategic Advisor at Nextlaw Labs. Knut-Magnar Aanestad, Head of Innovation at Nordic law firm Kluge, will provide the regional angle while Grégory Leboutte, Legal Director for the EMEA Counsel Enterprise Group at Hewlett-Packard Enterprise, will discuss the in-house view of innovation.

Marie Bernard

Knut-Magnar Aanestad

Grégory Leboutte

15.15 - 15.45


15.45 - 17.45

Theme Session: Legal Artificial Intelligence


How research in AI and Law is automating legal work (Katie Atkinson)

AI and cognitive computing has hit the headlines with success stories such IBM’s Watson defeating human world champions on the game show Jeopardy! and Google DeepMind’s AlphaGo beating human experts at the notoriously difficult board game Go. This poses the question as to whether these technologies can be applied to solve problems in other domains. Looking at the legal domain, there is a whole community focused on developing AI solutions specifically for use in law. In this talk I will provide an overview of the variety of underlying research problems being tackled by the AI and Law academic community and how these are now starting to feed through into useable, fielded applications. 

Artificial Intelligence + Law - Hype, Reality, Economics and Plausible Opportunities (Daniel Katz)

Artificial intelligence and law is among the most discussed trends in the legal industry. Like the emergence of many other trends, the hype and reality have arguably become largely decoupled. In his talk, Professor Katz will highlight relevant trends in the industry, the schools of thoughts in the artificial intelligence research community, the set of use cases that have or can be plausibly developed in the near future and finally the rapidly changing economics of artificial intelligence. 


Jan Scholtes Steven ter Horst Richard Tromans Andrew Baker


Katie's and Daniel's presentations will be followed by a moderated panel discussion. The panellists: Prof. Dr. Ir. Jan Scholtes (University of Maastricht), Steven ter Horst (Houthoff Buruma), Richard Tromans (Artificial Lawyer) and Andrew Baker (Janders Dean).




Katie Atkinson



Daniel Katz


17.45 - 17.55

Closing Remarks Day 2

Matthew Homann

17.55 - 19.00

Drinks Reception